VOICE AI EVALUATION WORKSHEET Workflow: live conversation / live captions / recording / translation Audio source and language: _______________________ Consent and retention: ___________________________ Representative accents and noise conditions: _____ Names, dates and numbers to test: ________________ Interruption and long-pause scenario: _____________ Network failure and reconnection scenario: _______ Human handoff and escalation: ____________________ Time to first useful response (p50/p95): _________ Task success and critical error rate: ____________ Reviewer, date and next change: __________________